SALARY RANGE: RM2,300-RM3,800

Responsibilities:

The position is an administrative position at the Sarawak Campus and supports the information resources
functions of the University. The position is responsible for carrying out tasks related to various functions of
IR Unit with the aim to support all the students, academic staff and stakeholders in their learning, teaching
and research. The position will also assist in the planning of related IR activities as well as responsible for
implementing process improvements and any other initiatives across other sections of the IR Unit as well as
any other relevant tasks as assigned.

It is expected that the responsibilities and scope of the position will grow accordingly with the increase in
student numbers. The position will work collaboratively with users, library colleagues and vendors to ensure
quality customer service and support are provided to the University’s community.

Qualifications and Criteria:

• Diploma from a recognized institution with subsequent relevant working experience.
  Fresh diploma holders in relevant discipline can be considered.
• Good IT skills including experience of word applications, spreadsheet packages and
  willingness to acquire new technical skills.
• Good communication skills in English both written and oral.
• Willing to work on call, night/midnight shifts and weekends.
• Ability to pay attention to details.
• Have a pleasant personality with strong customer service focus, good interpersonal,
  analytical and organizational skills.
• Demonstrated ability to work effectively in a team environment, to work independently,
  and to plan work activities under library direction.
• Substantial knowledge of library procedures and practices in an academic library
  environment.
• Sound understanding and appreciation of the role and function of the Library,
  especially in information systems and library technologies in supporting the academic
  staff members and students.